Operations & Strategy · Automation

Operations playbook: audit should always be a separate function from the team doing the wo

@jasonfried top-voice · 430,000 followers

3 — Know this

Operations playbook: audit should always be a separate function from the team doing the work.
When the doer also grades their own work, quality quietly erodes.
Independence is the whole point.

2 — Why it matters

Adjacent signal — worth a scan. rel 0.2
Source authority: top-voice — Co-founder & CEO of 37signals (Basecamp, HEY). It Doesn't Have to Be Crazy at Work.

1 — Do this now · In the next 10 min: when the doer also grades their own work, quality quietly erodes.

Architecture

flowchart LR
  A["work"] --> B["Operations &amp; Strategy"]
  B --> C["Mechanism"]
  C --> D["Do: In the next 10 min: when the doer also grades th"]

python3 engine/skill_librarian.py --search "skill"

# add to artifacts/strategies/ and act this week

01 · Hook

Adjacent signal — worth a scan.

02 · Core

When the doer also grades their own work, quality quietly erodes.

03 · Edge

From @jasonfried (top-voice). Independence is the whole point.

04 · Your turn

In the next 10 min: when the doer also grades their own work, quality quietly erodes.

Source ↗

XLoopOut · Applied Knowledge Platform · 2026-07-09